One of the trending eCommerce company in Hyderabad. That is ohmelectricals is owned and operated by DCiEra (P) Ltd. located in Hyderabad, India. Established in 2009 by IIT graduates and senior professionals.
They are top sellers in the Amazon, Flipkart, Ebay, Snap-deal and Paytm. Once we place a order this seller, they will take care until it reaches to customer. If any issue with the orders or if they are upgrading the order, They will intimate to customer and processes the order. Some more details about ohmelectricals.
Packing of the Product: They will use high quality packing for the product in order to avoid damages in transit. They will sell all electronic products so they should maintain proper packing for the product. If they take it easy, Then that will become big loss for them. Not only for this company anyone company who is selling sensitive items they should take care about the products.
Order Processing: If we a place order on this particular seller then they don't process order immediately because some of customers cancel's order's with in day. If they process below that, Then that is also a loss for the seller. Exactly they will dispatch the order in 48 hours. It will reaches the customer with 3 to 4 business days.
Delivery the Shipments: Usually for Bangalore, Tamil Nadu, Maharashtra, Kerala and Delhi. The shipment will be reached in 2 to 4 business days. For other States like West Bengal, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Jharkhand, Bihar and Odisha. These states will take 3 to 6 business day time to deliver the shipment.
Issues with Product: If the product was arrived on DOA(Dead On Arrival), Damaged and Defective. Then they will take the option of OEM(Original Equipment Manufacturer) support and resolve's the issue at customer place. If the issue was not resolved by the OEM then they will take the shipment back issue's a full refund for the customer. Here for resolving the issue with OEM that will take 3 business days time, returning the shipment and refunding the money will take 7 business days time.
Refunding process: Once the shipment was returned to seller, After receiving the shipment they are going to do quality inspection for the product that will take 1 or 2 business days time. After that they are going to issue a refund for the customer.
Addressing Customer Queries: If any query raised by the customer then they are going to answer a query with in 1 to 2 hours time.
Order Processing: If we a place order on this particular seller then they don't process order immediately because some of customers cancel's order's with in day. If they process below that, Then that is also a loss for the seller. Exactly they will dispatch the order in 48 hours. It will reaches the customer with 3 to 4 business days.
Delivery the Shipments: Usually for Bangalore, Tamil Nadu, Maharashtra, Kerala and Delhi. The shipment will be reached in 2 to 4 business days. For other States like West Bengal, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Jharkhand, Bihar and Odisha. These states will take 3 to 6 business day time to deliver the shipment.
Issues with Product: If the product was arrived on DOA(Dead On Arrival), Damaged and Defective. Then they will take the option of OEM(Original Equipment Manufacturer) support and resolve's the issue at customer place. If the issue was not resolved by the OEM then they will take the shipment back issue's a full refund for the customer. Here for resolving the issue with OEM that will take 3 business days time, returning the shipment and refunding the money will take 7 business days time.
Refunding process: Once the shipment was returned to seller, After receiving the shipment they are going to do quality inspection for the product that will take 1 or 2 business days time. After that they are going to issue a refund for the customer.
Addressing Customer Queries: If any query raised by the customer then they are going to answer a query with in 1 to 2 hours time.
Overall one of the good, grow-up and coming MNC company.
